What is an Business Support Contractor?

A Business Support Contractor (BSC) are third-party professionals who provide a wide range of services to support businesses of all sizes operate more efficiently and effectively. BSCs can be used to outsource a variety of tasks, such as administrative work, marketing, organizational tasks, and bookkeeping.

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There are a number of benefits to hiring a BSC, including:

  • Access to specialized expertise: BSCs often have specialized expertise in areas that businesses may not have the resources to develop in-house. For example, a business may need help with developing new marketing materials or creating an organizational system. A BSC can provide the expertise and experience that the business needs to complete these tasks successfully.
  • Flexibility: BSCs can be hired on a contract basis, which gives businesses the flexibility to scale their operations up or down as needed. This can be helpful for businesses that are experiencing rapid growth or that need to respond to unexpected changes in their business environment.
  • Focus on core competencies: By hiring a BSC to handle non-core tasks, businesses can free up their own staff to focus on their core competencies. This can lead to improved efficiency and productivity for the business.


BSCs can be hired on a full-time or part-time basis, and they can work on-site or remotely. The specific services that a BSC provides will depend on the needs of the business. However, some common services that BSCs provide include:

  • Administrative tasks: process development, workflow analysis, digital organization, creating and editing documents
  • Marketing: creating and managing social media accounts, writing blog posts, designing marketing materials
  • Customer service: answering customer inquiries, sending customer appreciation cards, providing support outside of regular business hours
  • Bookkeeping: tracking expenses, invoicing customers, reconciling accounts
  • Research: finding information, creating reports, conducting surveys
  • Project management: developing project plans, tracking progress, communicating with stakeholders


BSCs can be a valuable asset for businesses of all sizes. By providing specialized expertise, flexibility, and focus on core competencies, BSCs can help businesses to operate more efficiently and effectively. Here are some more benefits of hiring a BSC:

  • Free up time: BSCs can take care of many of the day-to-day tasks that take up your time, so that you can focus on the most important aspects of your business.
  • Save money: BSCs are typically much more affordable than hiring a full-time employee. Additionally, you don't have to worry about providing benefits or other overhead costs.
  • Increase productivity: BSCs can help you to increase your productivity by taking care of the tasks that you don't have time for or don't enjoy doing. This allows you to focus on the tasks that you are best at and that will help you to grow your business.
  • Improve customer service: BSCs can help you to improve your customer service by providing responsive and helpful support. BSCs can answer customer inquiries, resolve issues, and provide support outside of regular business hours.
  • Expand your reach: If you have a global business, a BSC can help you to expand your reach by providing support in different languages and time zones. BSCs can also help you to localize your marketing and customer service efforts.


If you are considering hiring a BSC, here are a few tips:

  • Identify your needs: What specific tasks or projects do you need help with? Once you have identified your needs, you can start to look for BSCs who have the expertise and experience to meet those needs.
  • Get quotes from multiple BSCs: This will help you to get a competitive price and to find a BSC who is a good fit for your business.
  • Check references: Be sure to check references from previous clients before hiring a BSC. This will help you to ensure that the BSC is reliable and trustworthy.
  • Have a clear contract in place: Before you start working with a BSC, be sure to have a clear contract in place that outlines the scope of work, the deliverables, and the payment terms.


By following these tips, you can find a BSC who can help your business to grow and succeed.



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